Frequently Asked Questions

Is it really free to launch a 14 Day Pop-Up Store?

Yes! There are zero upfront costs or hidden fees to run a 14 day pop-up event. We build the site, provide the marketing materials, and handle the fulfillment. We only make money when you sell apparel.

Is there a minimum number of items we have to sell?

No. We use print on demand technology, which means whether your members order 5 items or 500, we print and ship every single one. There is no risk of being "stuck" with unsold inventory.

How much profit does my organization earn?

You have the flexibility to choose your earnings based on your goals. Depending on your desired retail price point, you will earn a 20% or 30% commission on all sales (excluding taxes and shipping). We will provide you with a clear pricing breakdown for both tiers before your store launches so you can decide what is best for your members.

Standard Tier (20% Profit): Lower prices for your members; great for high-volume sales.

Fundraiser Tier (30% Profit): Higher prices per item; perfect for raising maximum funds for your organization.

How long does it take for members to receive their orders?

Once an order is placed, we typically print and ship it within 7–10 business days. Every member receives a tracking number so they can follow their package right to their front door.

How much will the items cost my members?

We aim to keep our retail prices competitive and affordable. While final pricing depends on the commission level you choose (20% or 30%), a standard T-shirt usually starts around $16 – $19. We provide a full retail price list for all items in our "Essentials Collection" before your store goes live.

Can I switch from a 14 day Pop-Up to a permanent store later?

Absolutely! Many of our customers start with a 14 day pop-up to test the waters or run a specific fundraiser. If you decide you’d like to keep the store open year-round for new members or staff gear, we can easily convert your site to a permanent live store for $29/month.

Will the store and emails feature my organization’s branding?

Absolutely. We believe your brand should be the hero. Your logo and organization name will be featured prominently on the storefront, the automated order confirmation emails, and the customer invoices. While we handle the technical logistics and fulfillment, the experience is designed to be seamless so your members know exactly who they are supporting.

What if I don't have a "professional" logo file?

Don't worry! While high-resolution files are best, our team can work with what you have. We’ll ensure your artwork is optimized to look clean and professional on every garment before we launch your store.

How do I get my profit and my sales report?

At the end of your 14 day pop-up (or monthly for permanent stores), we send you a detailed digital report of every purchase made and a payment for your total profit earned. No manual tracking required.

How do I get paid?

We offer two convenient payment options. You can choose to receive your profits via PayPal for a fast digital transfer, or we can mail a physical check directly to your organization. Payments are issued at the conclusion of every 14 day pop-up event or on a monthly basis for our permanent live stores.

Can I use more than one design in my store?

Absolutely! You can feature up to four unique designs in your storefront at no additional cost. This allows you to offer variety, such as your main organization logo plus a few special event or "spirit" graphics. If you would like to include more than four designs, additional setup fees will apply.

Should I choose a 14 day Pop-Up or a Permanent Store?

The 14-Day Pop-Up ($0): This is our most popular option for fundraisers and seasonal events. Because the store is only open for a limited time, it creates a sense of exclusivity and urgency. This motivates your members to buy now rather than waiting, resulting in a concentrated "burst" of sales and higher profit in a short window.

The Permanent Store ($29/mo): This is ideal for organizations that want branded gear available 365 days a year. It’s perfect for martial arts schools with rolling enrollments, churches with new members, or businesses that need a consistent way for staff to order uniforms on demand.

Can I run more than one 14 day Pop-Up store a year?

Yes! In fact, we recommend that most organizations run a pop-up store every six months (twice a year). This seasonal strategy is a proven winner, it allows you to offer fresh gear for different weather (like hoodies in the Fall and tees in the Spring) and keeps the excitement high. By running a store twice a year, you create a predictable fundraising cycle that your members look forward to without "over-selling" them.